HCR Guiding Principals
Our Approach to conducting business
value services is based on the following principles:
Transparency
Tools (such as spreadsheets) used are as open as
possible. Inputs, assumptions, and calculations are
visible and can usually be modified by the customer.
Inputs and assumptions can be traced to their origin.
Best practice
methods
We use well-established industry best practice
procedures, calculations, and tools. Our methods
are aligned with the best 3rd party research from
scholarly sources, as well as, Gartner, IDC, Forrester,
and many others.
Comprehensive,
yet efficient, analysis
We approach engagements from multiple perspectives to
ensure we assess all the most significant implications
of the investment being considered. This
often includes: qualitative and quantitative
benefits; direct and indirect costs; scorecards and
direct benefit calculations; etc. We also focus
engagements primarily on the aspects that are likely to
have the greatest impact to make engagements efficient.
Customer
involvement, buy-in, and verification
Results are more credible and accurate when the customer
is involved in providing inputs and verifying
methodology and results.
Credibility
Our results are credible because we follow the best
practices above. We also extensively leverage 3rd
party research and tools to enhance accuracy of results.
Customization
The specific tools/models, methods, and data sources are
customized for each customer situation because no one
approach is best for all customer situations. We
are able to leverage a wide variety of approaches to
satisfy the needs of a broad range of customer needs.