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 Featured Assessment:
Microsoft Desktop Business Value Engagements
HCR conducts robust, credible studies to
help enterprise organizations assess the ROI (costs and
benefits) of Windows 7, MDOP and/or 2007 Microsoft
Office System. These studies can also assess
infrastructure upgrades (e.g. Active Directory, Systems
Center); SharePoint; and licensing options. The benefits
assessed will include IT TCO cost savings and business
user benefits (direct and indirect benefits). Benefits
will be linked to the enabling technology features. The
studies also include a very basic deployment plan to
determine deployment/upgrade methodology/strategy and
timing. We can also assess the financial pros/cons of
licensing options (e.g. an Enterprise Agreement versus a
Select Agreement). These studies range from 1-4 weeks in
duration and include the completion of a questionnaire,
on-site interviews/workshops, and analysis/presentation
of results. The methodology will be as transparent and
objective as possible; will utilize industry-standard
techniques/analysis/tools; and leverages existing 3rd
party research/tools from Alinean, Gartner, IDC, WiPro, etc.
Costs range from $7,000 to $40,000 depending on scope &
depth of analysis.
Typical Project Activities and Duration
Typical Project Scope
IT Benefits
- OS image maintenance
- Desktop management / security
- Service desk (helpdesk)
- Avoidance of 3rd-party software
- Application development
- PC power management
Business Benefits
- Performance
- Availability &
reliability
- Security & privacy
- Mobility & remote
connectivity
- Support & self-help
- Desktop usability, &
efficiency
- Communication &
collaboration
- Access to information
- Business process
streamlining
- User application
development
- Hardware/software
support
Deployment Planning
- Deployment method
- Upgrade strategy & timing
Implementation costs
- Evaluation, planning & mgmt
- Hardware costs
- Software costs
- Application
compatibility
- Image
engineering/testing
- End-user training &
downtime
- It training & help desk
costs
- Implementation costs
Risk assessment
- Identify risks
- Develop risk mitigation
plan/costs
Financial Analysis
- Costs vs. total 3-yr benefits
- Cash flow analysis
- Payback period, ROI, NPV, IRR
Potential Technology
Scope
- Windows 7 (including enterprise
features)
- Office System 2007
- Windows SharePoint
- Programs: Access,
Communicator, Excel, Groove, InfoPath,
OneNote, Outlook, PowerPoint, Project,
Publisher, SharePoint Designer, Visio,
Word
- Servers: Forms
Server, Groove Server, Project Portfolio
Server, Project Server, Office
SharePoint Server
- MDOP (Microsoft Desktop
Optimization Pack)
- Infrastructure
upgrades: Active Directory, MSCCM/SMS
(Software Management Server)
- Licensing: Enterprise
Agreement (EA) versus Select Agreement;
Cost/value of Software Assurance
Deliverables
Excel workbook
- Contains all inputs, assumptions,
calculations, and results
- Model inputs can be
traced to the source of the data/estimates
- No hidden formulas,
etc.
- Workbook can be
modified and reused by the customer
Results presentation
- PowerPoint presentation
with detailed appendices
- 1-2 hour presentation
- 30-40 PPT slides
Final report
(Word) - optional
- Provides additional explanations of
information in the results presentation
- 15-25 pages
Methodology / Tools
Used
All
methods/calculations be based on standard
industry best practices
- Spreadsheet tools developed by
Andrew Hall
- Output of other 3rd
party tools (Gartner, WiPro, Forrester,
Alinean, etc.) may also be used as
appropriate
- Results of prior
studies and other 3rd party research (IDC,
Gartner) will be referenced whenever
possible to support estimates and enhance
accuracy of results
- Survey/questionnaire –
used to assess the current customer
environment
- Microsoft
Infrastructure Optimization Maturity Model
(IOM) to assess opportunities to enhance
value by adopting best practices
Contact HCR
for more information.
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