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Archive Vista ROI Calculator
Windows Vista Business Value Assessment
Workbook
This advanced/comprehensive Vista Business Value
Excel-based tool enables organizations to
credibly assess/quantify the costs and benefits
(ROI) of upgrading to Vista. It provides a
robust structure to help organizations develop
business cases (investment justifications) for
Vista deployment initiatives. It also helps to
assess Vista features and the organization's
current (as-is) and expected (to-be) TCO (Total
Cost of Ownership) and Vista-enabled TCO
savings.
This workbook can be used as a standard
corporate business case template for Vista
implementation projects. It can also be used by
consultants and service providers to articulate
the business value of their Vista solutions.
This tool was developed by Hall Consulting &
Research LLC (hallcr.com).
Downloads
Demo (Excel
2007 or
Excel 97-2003)
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Free download, no registration
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Only "Profile" inputs are editable. All other
content is visible and functional, but cannot be
modified by the user. Basic common
customer scenarios can be assessed.
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Full Version (Excel 2007 or Excel 97-2003)
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$295.00
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*
Enterprise-wide license. May not be distributed outside the organization.
Contact HCR for alternative licensing
arrangements (e.g. for service providers) and
for customizations and support services.
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Model Features
- Comprehensive
assessment of Vista costs and benefits
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Costs: hardware; software; IT labor,
training, and services; and user labor
and training
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Benefits: IT labor TCO savings, other
direct costs savings, user productivity
benefits, and potential impact on
non-financial KPIs (key performance
indicators). The model lists key Vista
features (based on the feature
assessment) that enable each benefit.
- Supports
rapid (30 minute) or detailed (5+ day)
assessments - This model was designed to
provide either a rapid assessment (by
just entering/selecting basic
organizational profile data) or a very
detailed (5+ day) assessment by
modifying hundreds of detailed inputs.
- Comprehensive
financial analysis - Calculates project cash
flow, cost-benefit analysis, ROI, NPV, IRR,
and payback period
- Pre-populated
with default/sample costs and benefits* -
Sample input data is pre-populated
throughout the model based on profile data
and the Vista feature assessment and is
re-calculated as inputs are modified.
Data/estimate sources are listed. You may
overwrite any of the pre-populated defaults.
- Supports most
corporate Vista deployment scenarios -
Including hardware refreshes, forklift
upgrades, Lite/Zero Touch Installations,
Software Assurance, etc.
- Vista feature
assessment - Enables the user to rate the
likely usefulness/adoption of 156 Vista
features. This assessment impacts the
benefit calculations and the list of
enabling features for each of the hundreds
of benefits (see Figure 2).
- Protected, yet
customizable - Essentially all values can be
modified. Formulas and other areas of the
model that should not be modified are
protected (locked) to maintain integrity.
HCR can provide additional fee-based
customization, if desired.
- Based on
industry-standard calculations and
industry-leading methodologies - It is as
transparent as possible so the user is able
to understand how the costs and benefits are
calculated.
- User-friendly -
The workbook contains instructions,
descriptions, and references. Results are
updated real-time and are displayed
graphically throughout the model. Although
the model is user-friendly, we recommend
users have at least a moderately-advanced
understanding of business value concepts and
Vista to develop a credible business case.
- See
Terms of Use.
*NOTE: Pre-populated
(default/sample) cost and benefit data should not be
used for making investment decisions. This tool cannot
accurately/credibly estimate costs/benefits without
significant user review, validation, and adjustment of
many data inputs (the detailed inputs should be
customized for each particular organization).
Pre-populated data is based on detailed customer studies
conducted by HCR, but is not meant to represent
average/typical project results and is not based on
statistically significant research. Sample data should
only be used as a starting place for assessing the
business value of your particular organization and Vista
initiative.
Model Components /
Flowchart
The flowchart below
graphically presents the components of the model
and how to navigate the model.
Figure 3 - Model
Components / Flowchart
Costs
(the investment)
All one-time and on-going
costs required to implement/deploy, adopt, maintain, and
support Vista
Design, Engineering, & Management
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Hardware and Software Costs
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Application Compatibility Testing &
Remediation
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- Envisioning
- situation/needs assessment
- Planning -
determine strategy, methods, and configurations
- Developing -
image engineering, infrastructure remediation
- Stabilizing - lab tests and pilot
deployments
- Deploying -
zero or lite touch installations (ZTI/LTI)
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- Vista
License
- Software
assurance
- Hardware
replacement and upgrades
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- Application
compatibility/regression testing
- Application
upgrade & replacement costs
- Application
modifications
- Rescripting
/ repackaging
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- Downtime
during the upgrade
- Personalization
- Resolution
of issues
- Training
(formal classroom and self-study)
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- Training
(formal classroom and self-study)
- Temporary
increase in help desk calls
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- In-house vs.
outsourced
- Zero Touch,
Lite Touch and manual installations
- Logistics,
image and application installation, user state
migration, resolution of issues, etc.
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IT Labor
TCO (Total Cost of Ownership)
Annual on-going/recurring
labor and services required to support and maintain the
"as-is" (current or status quo) and "to-be" (after the
solution is deployed) environment
- PC HW / SW Evaluation
- PC Image Management
- User Admin & Provisioning
- Application Management
- Software Deployment
- Security Assessment & Planning
- Security Patch Management
- Security Incident Remediation
- Data Mgmt, Backup & Restore
- Tools/GPO Management
- 3rd Level Support
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- Proprietary Applications
- Standard Desktop Software
- Operating Systems
- Hardware (except printers)
- Data Communications/ Network
- Password Resets
- Databases
- Service Requests
- Voice Communications
- Printers
- Others
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- Network management
- Hardware management
- Operating system support
- Server application mgmt
- Security
- Storage management
- Database Mgmt & Admin
- Other
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- Application Development
- Design
- Development
- Testing
- Support
- Administration & Other
- Planning
- Purchasing
- Finance
- Training
- Senior management
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Quantified Benefits
Direct and Indirect benefits
enabled by the initiative – the "return" part of ROI
- PC Management Services
- Help Desk (Tech Support)
- Server & Network Mgmt Services
- Application Development & Support
- Administration & Other
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- Reduce/avoid current/planned
software due to Vista features
- Reduce Power/Electricity Usage
- Remaining Current - Reduce costs of
upgrading to Windows 7
- Reduce/Avoid Travel & Commuting
Expenses
- Reduce Other business/IT expenses
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- Data & Information Access/Analysis
- Support, Self-Help, & Learning
- Performance
- Mobility & Remote Connectivity
- Security & Privacy
- System UI Navigation
- Availability & Reliability
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Non-Financial KPIs (Key Performance Indicators)
Not all benefits can credibly
be translated into financial ($) benefit terms. These
are sometimes referred to as intangible benefits. The
workbook provides a structure to estimate how the
initiative may impact the non-financial KPIs below:
Security Vulnerabilities
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# of PC-related security
vulnerabilities (attack surface)
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Security Breaches
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# of PC-related security breaches
per year
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Application Delivery Agility
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Time (days) to package and deploy
apps (request to delivery)
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Security Compliance
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Security baseline configuration
(% of PCs in full compliance)
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Best Practice Adoption
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% of Microsoft Core
Infrastructure Optimization best
practices adopted
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Service Level Agreement
Performance
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SLA achievement (% of
desktop-related incidents resolved
within SLA requirements)
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User Desktop Experience
Satisfaction
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% of users that are highly
satisfied (if surveyed)
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System Response Time
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Average system (local/LAN/WAN)
response delay (Seconds)
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Security Vulnerabilities
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# of PC-related security
vulnerabilities (attack surface)
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Key Vista Features Assessed
- IE7+ Security
- Network Access Protection (NAP)
Client
- User Account Control (UAC)
- BitLockerâ„¢ Drive Encryption
- Windows Firewall
- Windows Defenderâ„¢
- Windows Service Hardening
- Windows Resource Protection
- IE7 Protected Mode
- Encrypted File System
- Windows Rights Management Client
- Biometrics
- Cryptography Services
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- New Group Policies (e.g. Control
over Power Management Settings and
Device Installation)
- Next-Generation TCP/IP Stack (e.g.
IPv6)
- Performance Monitoring and Logging
- Event Forwarding / Event Viewer
- Remote Assistance
- Task Scheduler
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- Corporate Roaming
- Folder Redirection
- Offline Files and Folders
- RDP over HTTP
- Remote Desktop
- Windows Meeting Space
- Tablet PC
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- Application Compatibility Toolkit
Version 5.0 (ACT)
- Subsystem for UNIX-Based
Applications (SUA)
- Virtual PC Express
- Multi-Lingual UI (MUI)
- Windows Imaging (WIM)
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- ShadowCopy Backup
- System Image Backup
- File Backup and Restore
- Built-In Diagnostics
- Restart Manager
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- Next-Generation TCP/IP
Stack (e.g. IPv6)
- Network Diagnostics and
Troubleshooting
- Improved Wireless
Networking
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- Speech Recognition
- Digital Media
- Internet Explorer 7+
- Windows Aeroâ„¢
- Sidebar and Gadgets
- Instant Search
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- Auto Disk Defragmentation
- Fast Sleep and Resume
- Windows ReadyBoostâ„¢
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Terms of
Use / Use Rights / End-User License Agreement (EULA)
By using the
software/document, you accept these terms. If you do not
accept them, do not use the software.
- If you
downloaded the free Previewâ€: You may
use, copy, redistribute, display, print,
and reproduce this software/document.
- If you have
purchased an enterprise-wide license to
use this software/document throughout
your organization: You may NOT
distribute this software/document to
anyone except employees of the
organization.
- You may NOT
sell, rent, lease, or lend this
software/document or
portions/derivations of it.
- You may NOT
create derivative works from or
"reverse-engineer" this
software/document.
- You may only
modify portions of the software/document
designated as "Input" cells (light
yellow cells with double-outline and
blue text).
- You may NOT
attempt to modify any
"Protected"/"Locked" portions of this
software/document.
- You must
maintain all copyright and other notices
contained in this software/document
- You may
incorporate only static (e.g. values,
graphics) portions of this
software/document within other documents
(e.g. a business case report) as long as
the dynamic (e.g. equations, macros)
functionality of the workbook is not
also incorporated or duplicated.
porated or duplicated.
Model
Use Instructions
1. Read the "Terms of Use" and
"Disclaimer".
2. Before making any changes to the workbook, save the
workbook under a different name. This will preserve the
original default values and formulas so you may return
to them at a later time.
3. Navigate the workbook using the worksheet tabs at the
bottom. Start with the "Profile" and "Features"
worksheets. This worksheet contains the most important
cost and benefit drivers. You will also see a summary
view of the costs and benefits of the scenario modeled.
Enter/edit data in the "input" (light yellow) cells with
blue text and double outline. Edit (overwrite) the
default values to customize results for your particular
organization/initiative.
4. Review the "ROI" worksheet to pre-view the costs and
benefits.
5. Review the detailed default metrics and calculations
in the cost (red tabs) and benefit (green tabs)
worksheets. Although not required, we recommend
completing the cost worksheets first to more clearly
define the initiative.
6. The "Financial Analysis" report (or any other
worksheet) can be printed or saved as PDF/XPS. Portions
of the model may be incorporated (e.g. "Paste Special As
Picture") into a more comprehensive business case-type
report.
7. Additional instructions are provided in the model
8. If fee-based consultative guidance and/or
customizations are desired, contact HCR.
Disclaimer
Results should be considered
estimates only. It is intended to help guide customers
in better understanding approximate costs and benefits
of various scenarios. Due to limitations of simulation
tools, actual results may differ significantly.
Deployment/investment decisions should not be based on
the results of this tool alone -- it is not intended to
be a substitute for professional advice.
This information is provided to you as a tool "as is"
with the understanding that there are no representations
or warranties of any kind either express or implied. HCR
and suppliers/vendors disclaim all warranties including,
but not limited to, implied warranties of
merchantability or fitness for a particular purpose. HCR
and suppliers do not warrant or make any representations
regarding the use, validity, accuracy or reliability of
the tool or the results of the use of the tool. In no
event shall HCR or suppliers be liable for any damages,
including those arising as a result of HCR or supplier
negligence, whether those damages are direct,
consequential, incidental, or special, flowing from your
use of or inability to use the tool, or information
provided herewith, or results of the tool's use, even if
HCR or suppliers has been advised of the possibility of
such damages.
Model
Support
HCR can provide fee-based
services, including telephonic support, workbook
customizations, and comprehensive consulting engagements
to assist with business case development and validation.
For More
Information
Hall Consulting & Research
(HCR); info@hallcr.com; 412-344-5103;
hallcr.com
Figure 4 -
Organizational Profile
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